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Refunds & Exchanges

 

 

Exchange and Refunds

We hope that you are happy with your purchases,should you wish to return it,please find details below:

 

All items must be returned to us in perfect condition within 14 days.All tags are to remain attached,items must remain in original packaging.All tights & underware must be return in unopened packets.
 

please print and fill in the all details below and enclose with all returns.

failiure to do this may result in us not being able to exchange or refund goods.

post to: First Stage,4 Bank street,Sevenoaks,kent,TN13 1UW

Please send by recorded delivery,we can not be held responsible for items send by standard royal mail,that become lost in the post.

 

 
  • RETURNS FORM:

 

  • Date of purchase................................................................................

 

  • Name & Address ................................................................................................................................................................

 

  • Email address...........................................................................................................

 

  • Users name [Ebay purchases only ]..............................................................

 

  •  Transaction/Item no  ...............................................................................................

  

  • Original price [excluding postage] £....................................................

 

  • Refund    yes   
  • Exchange yes 

 

  • please give exchange details item no................................size...............

  

  • Price of exchange item £........................................................

 

 

 

 

 
Faulty Goods
In the unusual event that your product is faulty or was damaged in transit, you must contact us immediately. We will then advise you where to send your return to. On receipt of the faulty goods we will send you a replacement or provide you with a refund. We will normally process your refund to your credit/debit card or PayPal account within 7 working days of its receipt or will provide a replacement where agreed. This returns policy does not affect your statutory rights.
 
 
 
 

 


 

  

 

 

 

 

 


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