Delivery/Returns/F&Q

7134609

 

Select your shipping options and costs at checkout.

Shop and Ship delivery is available for UK

UK Delivery
Shipping OptionsDelivery TimeCostPlease remember . . .
Standard Delivery Time: 2-5 working days Cost:£3.75
Free postage over £50
Express Delivery Time: Next working day Cost:£6.50 Please remember: Orders placed after 2pm will be dispatched the next working day. This service is not available on Saturday, Sunday or Bank Holidays. If you are in Jersey, Guernsey or the Channel Islands, delivery will take an extra 2-3 days.
Saturday Delivery Delivery Time: Saturday Cost:£12.00  
Collect from our Shop in Sevenoaks Delivery Time: Next day Cost:£0.00 Please remember: Your order will be ready for collection within 24 hours

 

RETURNS: Should you wish to return an Item, please return it unused with all its original packaing and labels to:

First Stage

4 Bank Street

Sevenoaks

Kent

TN13 1UW

Please send your item back tracked as we cannot be held responsible for items lost in the postal sysyem.

F&Q

The item I bought is now on sale, can you refund me?

Unfortunately, we are unable to refund an item if its price has been reduced after you have placed the order.

Can I order by phone?

Yes, Give us a call and we will place the order for you over the phone.

Can I change items from my order?

We like to send out the orders to our customers very quickly but please contact us and we will do our best to assist you.

Can I change my address after placing the order?

Please let us know immediately if you have made a mistake with your address so we are able to change it for you. Once your order has been dispatched, we cannot redirect it to a different address.

Trouble with payment,

Please use the 'Check Out With Paypal' button for all payments. Just below the 'LOG IN' button, select pay with Debit or Credit card.